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FAQs

如何对电子取款提出异议?
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If you believe t在这里 is an unauthorized electronic withdrawal on your statement, 请使用以下表格提出争议.

填写表格

德克萨斯理工信用社接受来电吗?
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Texas Tech Credit Union accepts both domestic and international wires. Just provide the following information to your external financial institution:

接收机ABA:

311386073

接收方名称:

德克萨斯理工大学联邦信用合作社

德克萨斯科技大道1802号,拉伯克,TX 79409

Beneficiary (Our member receiving the wire): Beneficiary Name

受益人账号

受益人地址

*Texas Tech Credit Union does not have a SWIFT number or BIC code.

我如何对借记卡上的消费提出异议?
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If you believe t在这里 is an unauthorized charge on your card, 请与我们联系索取表格以发起争议.

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我的卡能用苹果、三星或谷歌支付吗?
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是的! All TTCU debit and credit cards can be added to Apple, Samsung, or 谷歌 Pay.

我每天的信用卡限额是多少?
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Please refer to your Member Information Packet (located within online banking) for daily card limits.

我怎样才能办一张新的借记卡?
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如果你需要一张新的借记卡, 我们可以给你寄一个新的, 或者你可以在任何一家分行停下来打印一张. 你可以找到离你最近的支行 在这里

我怎样报失或被窃信用卡?
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To report your debit card lost or stolen, call 1-800-472-3272, and select option 2.

To report your credit card lost or stolen, call 1-855-256-9155, and state the reason for the call. 

我怎样激活我的信用卡?
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To activate your debit card, call 1-800-472-3272, and select option 1.

To activate your credit card, call 1-855-256-9155, and state the reason for the call.

我怎样更改我的密码?
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To change your debit card PIN, call 1-800-472-3272, and select option 1.

To change your credit card PIN, call 1-855-256-9155, and select option 7.

1

什么是德州科技信用合作社的路由号码?
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TTCU的路由号为311386073.

查找您的帐号, log into online banking and locate the 9-digit number under your account name.

下班后如何获得技术支持?
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下班后的支持可以拨打1-877-546-1818. 选择选项4给我们留言.

什么是账单支付?我如何注册?
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With 账单支付, you are able to make and schedule your payments with ease. You can enroll in 账单支付 in the app or in online banking by following the steps below:

  1. 如果您在TTCU移动应用程序中,请选择 “更多” 在右下角. 下 “把钱”中,选择 “账单”. 如果你在网上银行,把鼠标悬停在把钱TAB键,然后选择"账单支付”.
  2. 查看并接受披露.
  3. 添加您的收款人和收款人的财务信息.

安全提示

为什么保持技术更新很重要?
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微软, 谷歌, 安卓, and other technology providers are in a constant struggle to keep their products updated so that they are secure against the latest cybercrime techniques and exploits. It is up to the end user to be sure to apply these updates to minimize the risk of their technology being vulnerable.

为什么我必须更新密码?
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It is important to keep your password fresh and not utilize the same password across multiple platforms. Given the number of data breaches that have occurred recently, if you use the same password across platforms and any one of those is compromised, a hacker will subsequently have access to each one in which you duplicated the password.

How will Texas Tech Credit correspond with me and what info will we ask for?
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Texas Tech Credit Union will not unsolicitedly ask for 人ally identifiable information, 密码, 或其他敏感数据. 作为最佳实践, it is best to not share this info with any outside party unless you have engaged and are actively doing business with them.

我如何解决我的网页浏览器的问题?
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T在这里 are many different issues that can cause issues with a web browser displaying correct and current info or even getting a webpage to properly load. One of the most common fixes that will address many browser issues is to clear your browser cache. A browser cache will store elements or portions of a webpage that you have previously accessed to then load that page quicker next time you visit. Clearing this cache if you have problems with a webpage ensures you are getting the most up-to-date version that the site owner intended for you to see.

我如何判断一个链接是否可以安全点击?
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When accessing a link from any form of online communication, it is good practice to hover your cursor over the link to see the destination it points to. Bad actors can make a link appear to be one thing but clicking that link can lead to potentially malicious content or phishing of your 人al info.

How can I tell if an email is really from Texas Tech Credit Union?
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All email marketing communication sent by Texas Tech Credit Union will come from noreply@mail.cb-centre.com, and all other communication will come from noreply@cb-centre.com.